Technical Services Implementation Engineer
1 week ago
Job Description
Make a difference with NTT DATA
As a Technical Services Implementation Engineer at NTT DATA, you will play a critical role in ensuring that client solution requirements are met in line with Service Level Agreements (SLA). Your primary responsibility will be to perform configurations, action installations, and attend to break/fix events in our data centres.
Your day at NTT DATA
The ideal candidate will have a strong technical background and excellent communication skills. You will be responsible for monitoring and maintaining all data centre critical infrastructure, performing planned, preventative, and predictive maintenance, and fault detection of critical infrastructure. You will also be responsible for switching and isolating MV and LV equipment, conducting daily walk-around inspections of electrical and mechanical systems and equipment, and offering technical support at the data centre.
Key Responsibilities
- Monitor and maintain all data centre critical infrastructure
- Perform planned, preventative, and predictive maintenance
- Fault detection of critical infrastructure
- Switching and isolating MV and LV equipment
- Daily walk-around inspections of electrical and mechanical systems and equipment
- Offer technical support at the data centre
Requirements
- Good technical abilities
- Effective communication skills
- Proactive problem solver
- Ability to work independently and as part of a team
- Self-motivated and responsible
- Good Microsoft Office skills
Preferred Qualifications
- A minimum of 5-7 years post-qualification experience
- Relevant data centre experience
- Good knowledge of data centre environments and critical infrastructure systems
- Good knowledge and troubleshooting of Cisco switches
Certifications:
CCNA/CCNP, Cloud Virtualization, ITIL v4
Advantageous:
Linux capabilities, MPLS, good understanding of Cisco Nexus 2K FEX's and Nexus 5K switches
Workplace type:
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