Operations Manager
2 weeks ago
Rory Mackie & Associates seeks a highly skilled and experienced Head of Operations to lead our procurement, logistics, and technical compliance functions.
Key Responsibilities:
- Procurement and Logistics Management: Overall responsibility for the management of the procurement and logistics functions, ensuring timely and cost-effective delivery of goods and services.
- Commercial Partners and Vendors: Manage the relationship and deliverables of commercial partners and vendors, driving business growth and profitability.
- Continuous Improvement: Build a sustainable culture of continuous improvement in pre- and post-sale processes, enhancing the overall customer experience through cross-functional collaboration.
- Leadership and Team Management: Lead and direct support staff to ensure consistent delivery of quality products, on time and on budget.
- Strategic Development: Contribute to the development and implementation of strategies to enhance customer service, increase sales and efficiency, and improve overall profitability.
Requirements:
- Commercial Qualification: Relevant commercial tertiary qualification.
- Experience: At least 10 years' experience in a similar role, preferably in the electronics/technology industry.
- Commercial Acumen: Strong commercial acumen, with proven numeracy and analytical skills.
- Leadership Ability: Demonstrated influencing and negotiation skills, with strong leadership ability.
- International Supply Chain Management: Quantifiable experience in international import supply chain management and distribution.
- Technical Knowledge: Thorough knowledge of domestic warehousing and courier operations, as well as advanced skills in Microsoft Office products.
- Cultural Sensitivity: Cultural sensitivity with good interpersonal skills, and a high degree of professionalism.
Reporting Structure:
Acts under the direction of the Managing Director (MD) and accepts functional direction from the Financial Director (FD).
Key Result Areas (KRAs):
- Procurement Management: Overall responsibility for the management of the full procurement function and technical compliance.
- Logistics Management: Management of the logistics function.
- Continuous Improvement: Build a sustainable culture of continuous improvement in pre- and post-sale processes and the overall customer experience.
- Commercial Partners and Vendors: Manage the relationship and deliverables of commercial partners and vendors.
- Leadership and Team Management: Lead and direct support staff to ensure consistent delivery of quality products, on time and on budget.
- Strategic Development: Contribute to the development and implementation of strategies to enhance customer service, increase sales and efficiency, and improve overall profitability.
Language:
English
Language Code (ISO 639-1):
en
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