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Hospitality Management Role
2 weeks ago
Hospitality Management Role
We are seeking an experienced Hospitality Management professional to join our team at Bright Placements. As a key member of our management team, you will be responsible for leading the day-to-day operations of our luxury lodge, ensuring exceptional guest experiences and maintaining the highest standards of service.
Key Responsibilities:
- Lead and Train Staff: Develop and implement training programs to enhance staff performance and productivity.
- Manage Guest Services: Ensure that all guest needs are met promptly and professionally, handling requests and special arrangements in a timely manner.
- Maintain Operational Standards: Oversee the maintenance of lodge facilities and services, ensuring they meet the highest luxury standards.
- Manage Financials: Control operational costs and manage budgets effectively.
Requirements
- Experience in Luxury Hospitality: Proven experience in a similar luxury hospitality role within a 5-star or remote environment.
- Leadership and Interpersonal Skills: Strong leadership and interpersonal skills, with the ability to motivate and manage diverse teams.
- Problem-Solving Skills: Ability to handle guest concerns and operational challenges.
