Pharmacy Team Lead
6 days ago
We are seeking a highly motivated and experienced Pharmacy Manager to lead our team at Clicks The Village in Klerksdorp. This is an exciting opportunity for a dedicated professional to join our dynamic team and contribute to delivering high standards of pharmaceutical care.
About the Role
As a Pharmacy Manager, you will be responsible for ensuring the efficient operation of the dispensary and clinic, leading and directing the pharmacy team to deliver high standards of Pharmaceutical care, meeting sales and compliance targets, and providing advice in accordance with Clicks' way of working and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
Key Responsibilities
- Ensure high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and provide advice in accordance with Clicks' way of working, good pharmacy practice, and within the legal scope of practice as outlined by SAPC.
- Efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping, and administration in line with merchandising, SAPC regulations, and company standards.
- Ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses, and proactive action as required.
- Ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management, and ongoing development in order to build capacity and capability to meet current and future business needs.
- Adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- Manage customer service initiatives in the dispensary that result in a great customer experience, drive customer loyalty, and achieve club card participation targets.
- Ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- Support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
- Drive cohesion, consistency, and integration between the store operation, pharmacy, and clinic teams.
- Drive a high-performing business culture that delivers employee affiliation, customer satisfaction, and shareholder value.
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