Warehouse Operations Manager

4 weeks ago

Johannesburg, Gauteng, South Africa Tower Group Full time
Job Summary

We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Tower Group. The successful candidate will be responsible for overseeing the daily activities of our warehouse operations, ensuring that all external and internal SLAs are met in line with our Standard Operating Procedures (SOP) and Compliance Standards and Policies.

Key Responsibilities
  • Supervise the daily activities of the warehouse operations, ensuring that all tasks are completed efficiently and effectively.
  • Liaise and manage the coordinators and staffing to ensure that the daily, weekly, and monthly objectives are achieved.
  • Conduct start and end of shift daily, ensuring that all tasks are completed and that the warehouse is secure.
  • Ensure that all SLAs are met for internal and external clients, including timely delivery and quality of products.
  • Manage non-performance matters and report the process to your manager, ensuring that all issues are addressed promptly.
  • Ensure good housekeeping within the warehouse, including maintaining a clean and organized workspace.
  • Ensure compliance to SOP, company policies, standards, system usage, etc., and manage and mitigate any risks.
  • Manage and track all maintenance and risk concerns in-line with OHS and organisational risk requirements.
  • Collate stats for daily, weekly, and monthly submission to the Manager, ensuring that all data is accurate and up-to-date.
  • Conduct daily site inspections, ensuring that the warehouse is secure and that all tasks are completed.
  • Communicate timeously to all internal operational areas on any exceptions, ensuring that all stakeholders are informed.
People Management
  • Ensure that permanent and temporary staff is trained, inducted on first day, skilled, and that their expertise is optimally applied.
  • Ensure that the working environment contributes to improve staff morale and increase productivity.
  • Responsible for performance management of staff, including setting goals and objectives.
  • Responsible for resource planning based on demand and motivate to Line Manager.
Qualifications and Experience
  • B Degree – Operations / Warehouse / Project Management.
  • Minimum 3 years supervisory experience, specifically in the fields of processing, logistics, and warehousing operations.
  • Ability to multi-task and process.
  • Must be computer literate.
  • Professional appearance and good communication skills.
  • Ability to work beyond regular work hours when required.
  • Good understanding of excel, word, etc. Must have the ability to manipulate the excel spreadsheets to present stats in the desired format.
  • Valid driver's license.

Own Vehicle.

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