Senior Product Coordinator
1 day ago
Seeking a highly motivated and organized individual to join our team as a Senior Product Coordinator.
As Business Operations Manager at African Family Safaris & Tours, you will be instrumental in driving business growth and enhancing the overall customer experience.
Working closely with the marketing team, you will help develop and launch new products, while maintaining existing ones.
Assisting the Manager in day-to-day operations, you will be responsible for updating our website, adding packages to Safaribookings.com, and implementing itinerary customization software.
Main ResponsibilitiesSet up product ranges and negotiate top rates for families and luxury safari travelers.
Develop and execute comprehensive marketing strategies in conjunction with the digital social media coordinator.
Create compelling content and visuals to engage our audience and enhance brand recognition.
Develop tools to streamline processes and boost efficiency.
Primary FunctionsManage all aspects of product development and maintenance.
Collaborate with internal teams to facilitate smooth operations and excellent customer satisfaction.
Analyze performance data, identify areas for improvement, and devise corrective measures.
Stay informed about the latest industry trends and apply this knowledge to improve our services.
Necessary Skills and Qualifications- Strong business acumen and leadership abilities
- Professionalism, integrity, and reliability
- Technical proficiency in CRM and other relevant tools
- Time management, multitasking, and problem-solving skills
- Effective communication and team collaboration
- Ability to navigate complex issues and adapt to changes
- Curiosity, ambition, and desire for professional growth
- Profound knowledge of the African tourism industry
- Familiarity with commercial regulations and contract law
- Client-centered approach and exceptional interpersonal skills
- Commitment to quality assurance and continuous learning
- Mandated knowledge of African product offerings
- Experience working in senior roles within similar sectors
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