Supply Chain Coordinator
4 days ago
Job Description:
The Transportation Operations Specialist role is responsible for ensuring seamless transportation operations through all interchanges, meeting customer expectations in a timely manner.
Duties & Responsibilities:
- Coordinate with transportation providers to ensure prompt and proper movement of shipments.
- Establish strong relationships with carriers, communicating changes to logistics teams to ensure the best carrier match for customer requirements.
- Respond to customer inquiries and refer clients to the appropriate channels.
- Make transportation arrangements, track, and fix transport errors, ensuring high-quality services meet customer standards.
- Plan loadouts, allocating loads to specific transporters while considering vessel and stack dates.
- Communicate with pack stores and logistics coordinators regarding loadouts throughout the day.
- Makes arrangements and preparations for containers that need to be plugged until containers are stacked again.
- Manage transport and equipment charges as identified.
- Provide follow-up communication to customers.
- Trace and monitor shipments to ensure on-time performance and delivery to customers.
Requirements:
- Grade 12 Essential.
- Relevant tertiary qualification (Diploma in Supply Chain Management or equivalent).
- 2 Years experience in the transportation industry.
- Computer literacy - Excel, Word, and G-Suite.
- Bilingual - English & Afrikaans.
- Willingness to work additional hours from time to time due to the nature of the business.
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