Server and Cyber Security Manager
7 hours ago
Server and Cyber Security Manager - 12-Month Contract
Key Responsibilities:
Manage Server Infrastructure
- Manage all server infrastructure, including iSeries and standard servers, to industry standards
- Provide 24/7 support on iSeries, standard server infrastructure, and invoice printers to ensure continuous business operations
- Manage all Data Centres, both Company-owned and hosted with 3rd parties
- Ensure 99% infrastructure uptime
- Provide server support for warehouse management infrastructure
- Align server infrastructure goals with business goals
- Accurately manage server assets
- Drive server business continuity
- Define policies and procedures to optimize server infrastructure
Drive Optimisation on Strategic Projects
- Support CIO to plan and execute the IT strategy in support of Company business strategy
- Improve user self-service to reduce call load to the IT Service Desk
- Reduce long-term costs
- Drive cost efficiencies in all contracts
Maintain Internal Service Delivery
- Identify global Cloud trends in Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) that are applicable to Company and drive adoption of these
- Cultivate relationships with IT service providers to broaden the supplier pool
- Ensure server, backup, restore, and Data Centre services meet SLA
- Participate in and lead (where required) RFIs and RFPs related to IT solutions
- Proactively eliminate technical debt through constant upgrades of technology
- Provide database administration services
- Ensure optimal security and protection is afforded to the server infrastructure
Lead Project Management
- Plan, motivate for, and manage the capex and opex budgets with a focus on cost efficiency and return on investment
- Deliver projects on time, scope, budget, and to user satisfaction
- Proactively eliminate technical debt through constant upgrades of technology
- Ensure projects are managed within budget
- Deliver business cases to executive management for IT operations projects and solutions
Manage Team Efficiencies and Collaboration
- Create a culture of high performance, supportive team dynamics within IT to deliver superb customer service to Company business
- Establish, communicate, manage, and enforce appropriate IT operational best practices through policies and standard operating procedures
- Improve team skill levels and eliminate key person dependencies
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