Transformation Analytics Director

7 days ago


Johannesburg, Gauteng, South Africa NTT DATA Full time

About the Role

NTT DATA is seeking a highly skilled Transformation Analytics Director to join our team. As a key member of our Global Business Services (GBS) Transformation team, you will be responsible for leading the measurement and analysis of user adoption and consumption of digital applications and processes.

Key Responsibilities:

  • Collaborate with Global Process Owners teams to design, release, validate, and set targets for GBS applications adoption and consumption metrics.
  • Support the improvement of applications adoption by generating actionable insights.
  • Improve the user experience for dashboards by identifying and facilitating initiatives.
  • Develop and deliver regular and ad-hoc performance reports and presentations to provide a comprehensive view of GBS applications adoption and consumption.
  • Engage with senior leadership and business stakeholders to communicate insights, gather input, and drive improvement initiatives.

Requirements:

  • Managing and leading analytics teams.
  • Business, operations, or application/process performance management.
  • Managing and/or analysing back-end data of key business applications.
  • Working within a global and/or diverse organization is preferred.

What We Offer:

  • Leadership qualities with the ability to guide teams through change and process improvement initiatives.
  • Excellent communication and collaboration skills with proficiency in MS Excel and PowerPoint.
  • Strong analytical skills and proficiency in data analysis and visualisation tools e.g., MS PowerBI, R, Python, SQL.
  • Understanding of enterprise applications data e.g., SFDC, SAP, ITSM and etc.
  • Data extract, transform, and load (ETL).
  • Problem Solving.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.



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