IT Infrastructure Specialist
7 days ago
Job Description:
As an IT Technician at People Dimension, you will play a crucial role in ensuring the smooth operation of our IT systems. Key responsibilities include providing technical expertise and recommendations for new IT software projects and initiatives, identifying opportunities to improve business processes, and investigating and resolving application functionality related issues.
Key Responsibilities:
- Provide technical expertise and recommendations for new IT software projects and initiatives.
- Identify opportunities to improve business processes.
- Investigate and resolve application functionality related issues.
- Assist System Analyst with general system-related tasks when necessary.
- Assist Infrastructure Technician with general infrastructure-related tasks.
- Provide after-hours system support to end users.
- Quickly assist with production hardware failures.
- General assistance in swapping out faulty equipment with backup hardware/fixing onsite.
- Maintain IT hardware to improve lifespan and reduce maintenance costs.
Requirements:
- Grade 12.
- A+ certificate.
- 2 years' experience working on IT production hardware, barcode printers, scales, and price labeling equipment.
- Basic computer knowledge.
- Troubleshooting skills.
- Practical experience.
- Functional skills.
About the Role:
This is an exciting opportunity to join our team at People Dimension and contribute to the success of our IT operations. If you have a passion for technology and are looking for a challenging and rewarding role, please apply.
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