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High Net Worth Concierge

1 week ago

Cape Town, Western Cape, South Africa Ten Group Full time

We are seeking a highly skilled and experienced individual to join our team as a High Net Worth Concierge. As a key member of our Nordic team, you will be responsible for providing exceptional service to high-net-worth individuals around the globe.

Your primary objective will be to develop and deliver personalized services that meet and exceed our clients' expectations. With an unwavering commitment to excellence, you will embody sophistication, anticipate needs before they arise, and transform dreams into reality with finesse.

This role is not just a job; it's a gateway to a realm of opulence and distinction. If you have a passion for exceeding expectations, possess exceptional language skills in professional English, Norwegian, and Swedish, and thrive in the world of bespoke service, then we want you to bring your flair and expertise to our team.

Key Responsibilities:

  • Provide exceptional service to clients, responding promptly to their needs and requests.
  • Develop and maintain strong relationships with clients, ensuring their needs are met and exceeded.
  • Stay up-to-date with industry trends and developments to provide expert advice and recommendations.

Requirements:

  • 2+ years experience in leisure-oriented sectors, including hospitality, retail, customer service, concierge, or call center.
  • Exceptional administration skills and ability to prioritize workloads to meet strict deadlines.
  • Strong passion for everything related to travel and luxury lifestyle, including gastronomy, events, and culture.
  • Service-oriented, flexible, and able to work under pressure.