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Telesales Customer Services Representative

2 months ago

Cape Town, Western Cape, South Africa The Legends Agency Full time

Job Summary:

The Legends Agency is seeking a highly skilled Telesales Customer Services Support professional to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, processing orders, and handling customer inquiries.

Main Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve issues, and provide product information.
  • Sales: Process orders, handle customer correspondence, and sell products/services.
  • General Assistance: Assist with stock counting, warehouse tasks, and other administrative duties.

Requirements:

  • Education: Grade 12
  • Computer Literacy: Proficient in MS Word and MS Excel
  • Communication Skills: Excellent communication skills in Afrikaans and English
  • Telephonic Skills: Excellent telephonic skills
  • Customer Service Skills: Excellent customer service skills
  • SAP Knowledge: Working knowledge of SAP
  • Experience: 3+ years of experience in a marketing/sales/customer service environment

Preferred Skills:

  • Irrigation Products: Experience with irrigation products
  • Mathematical Skills: Good mathematical/numeracy skills
  • Practical Attitude: Practical attitude
  • Independence: Independence
  • Communication Skills: Excellent communication skills
  • Energetic and Dynamic: Energetic and dynamic
  • Application Requirements: CV, reasons for leaving previous employers, latest payslip, copies of ID & Qualifications