Senior Insights Executive

5 days ago


Johannesburg, Gauteng, South Africa IQbusiness South Africa Full time

We are seeking a seasoned XM Senior Insights Executive to lead projects and accounts, driving business growth through expert research design and data analysis. As a key team player, you'll manage account activities, collaborate across departments, and ensure timely delivery of high-quality results.

Key Responsibilities:

  • Develop and implement research strategies to drive business insights
  • Lead cross-functional teams to deliver high-quality research projects
  • Manage client relationships and ensure sound communication
  • Design and analyze data to inform business decisions
  • Translate data into actionable insights that drive business growth
  • Develop and implement reporting and tracking methods to measure project success
  • Stay up-to-date with industry trends and best practices in XM/CX research

Requirements:

  • 3-5 years of experience in research, preferably in the CX or Market research industry
  • Hold a degree in economics, marketing, sociology, psychology, science, research, statistics, or business, preferably a post-graduate qualification
  • Fluent in English (spoken and written)
  • Proficient in Microsoft and Office tools, specifically MS Outlook, Excel, PowerPoint, and Word

About IQbusiness South Africa:

IQbusiness South Africa is a leading management consulting firm that helps businesses drive growth and improve performance. We are passionate about delivering exceptional results and building long-term relationships with our clients.



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