Commercial Insurance Underwriter
1 month ago
**Key Responsibilities**
- Underwrite insurance policies, ensuring compliance with insurer underwriting guidelines and mandates.
- Manage own area of control, including annual leave, punctuality, and meeting deadlines.
- Process policy documents, raise debits, and send completed/signed-off renewals to clients.
- Review policies for corrective action, make recommendations, and process endorsements/cancellations as required.
- Ensure accurate records are kept, SLAs are adhered to, and required response times are met.
**Requirements**
- Degree or Diploma in a relevant field
- FAIS Compliant (Full Short Term Insurance Qualification at NQF level 4 or higher)
- Functional Certificate Courses: Successfully Completed RE 5
- Minimum five years relevant work experience in Short Term Insurance
- Excellent communication and interpersonal skills
- Ability to function independently and under pressure
- Assertiveness, continuous learning, commitment, customer-driven, flexible, adaptable, goal-oriented, and honest
**Performance Standards**
- Capture and collate client and risk details received from Sales
- Quote and underwrite in line with Insurer Underwriting Guidelines and mandates
- Approach market for quotes, provide Sales with quotes and product comparison from Insurers
- Ensure all FAIS documents are completed and signed by Client and Sales
- Process policy documents, raise debits, and send completed/signed-off renewals to clients
- On confirmation from client/sales, arrange cover with Insurer
- Process amendment directly, request outstanding info, and diarise if not provided
- Advise AE immediately, complete retention form, and advise why they could not retain
- Prep refund requisition when required and send to Team Leader to be authorised and sent to finance to action refund
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