Commercial Insurance Underwriter

1 month ago


Johannesburg, Gauteng, South Africa Mirror Images Full time

**Key Responsibilities**



  • Underwrite insurance policies, ensuring compliance with insurer underwriting guidelines and mandates.
  • Manage own area of control, including annual leave, punctuality, and meeting deadlines.
  • Process policy documents, raise debits, and send completed/signed-off renewals to clients.
  • Review policies for corrective action, make recommendations, and process endorsements/cancellations as required.
  • Ensure accurate records are kept, SLAs are adhered to, and required response times are met.

**Requirements**



  • Degree or Diploma in a relevant field
  • FAIS Compliant (Full Short Term Insurance Qualification at NQF level 4 or higher)
  • Functional Certificate Courses: Successfully Completed RE 5
  • Minimum five years relevant work experience in Short Term Insurance
  • Excellent communication and interpersonal skills
  • Ability to function independently and under pressure
  • Assertiveness, continuous learning, commitment, customer-driven, flexible, adaptable, goal-oriented, and honest

**Performance Standards**



  • Capture and collate client and risk details received from Sales
  • Quote and underwrite in line with Insurer Underwriting Guidelines and mandates
  • Approach market for quotes, provide Sales with quotes and product comparison from Insurers
  • Ensure all FAIS documents are completed and signed by Client and Sales
  • Process policy documents, raise debits, and send completed/signed-off renewals to clients
  • On confirmation from client/sales, arrange cover with Insurer
  • Process amendment directly, request outstanding info, and diarise if not provided
  • Advise AE immediately, complete retention form, and advise why they could not retain
  • Prep refund requisition when required and send to Team Leader to be authorised and sent to finance to action refund


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