Operational Assurance Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Rory Mackie & Associates Full time

About the Role

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Rory Mackie & Associates is seeking a highly skilled Operational Assurance Specialist to join our team. As an Operational Assurance Specialist, you will be responsible for ensuring the quality of client instructions and adhering to established business rules.

Key Responsibilities

  • Conduct thorough quality checks on client instructions to ensure accuracy and adherence to business rules
  • Work collaboratively with other team members to ensure seamless processing of instructions
  • Develop and maintain a deep understanding of platform workflow systems and product rules
  • Identify and resolve errors efficiently, taking full responsibility for any discrepancies
  • Ensure all online submissions meet business rules, including signatures, discretionary broker permissions, and security checks

Requirements

  • A relevant degree or diploma in a related field
  • 1-2 years of working experience in a financial services environment, preferably in asset management, retirement funds, or unit trusts
  • Familiarity with Microsoft packages, Excel (intermediate), Word, and Outlook
  • Strong analytical and problem-solving skills, with attention to detail and ability to work under pressure

What We Offer

  • A competitive salary of R350,000 per annum, commensurate with experience
  • A dynamic and supportive work environment that encourages growth and development
  • Ongoing training and professional development opportunities
  • A comprehensive benefits package, including medical aid and retirement fund contributions

Attributes We Look For

  • An ability to build and maintain meaningful relationships with clients and colleagues
  • A driven and results-oriented approach to work
  • An ability to recognize and adapt to change, with a focus on continuous improvement


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