IT Systems Engineer
1 month ago
Job Title: IT Systems Engineer
Job Summary: We are seeking a highly skilled IT systems engineer to provide technical support and maintenance services to our organization.
Key Responsibilities:
- Hardware Maintenance:
- Ubiquiti Unifi Network Management setup and maintenance
- Fortinet IPSec/SSL VPN/Routing/Firewall Policy/DHCP setup and maintenance
- Mikrotik Routerboard/CHR IPSec/Routing/Firewall Policy setup and maintenance
- Imaging and deployment of Raspberry Pis
- Installation, setup and management of Hikvision NVR and cameras
- Troubleshooting hardware issues of IT equipment
- Inverter system monitoring and error reporting
Servers & Maintenance:
- Creating and setting up virtual machines with VMWare VSphere/esxi
- Proactive Windows and Linux VM and Host maintenance
- Maintaining IIS webservers
- Synology NFS backups and data maintenance
- Both off and On premise Active Directory management
- Microsoft SQL database management
- Monitoring MySQL server status
- Monitoring message services
- Maintenance of SQL Databases
- Physical server maintenance at Data Centres
Services:
- FreePBX extension management / manage call recordings
- Cloudflare DNS / policy and rule management
- VOIP Phone / Microsip setup
- Smartermail SMTP mailbox creation and management
Microsoft 365 account administration
Microsoft Exchange e-mail administration
Branch infrastructure support (WiFi, network, PCs, cameras etc)
Office Support:
- Assisting staff with IT queries related to their duties
- Assisting with website technical queries
- Anydesk remote support for all staff
- Sourcing IT equipment
- Branch management access (retail pages)
- Turfsport support (Wagering Software Moving events, archives, pending tickets etc)
- Smarttrack, livechat account creation, management and support
- Anti-Virus management and support
Office Maintenance:
- Microsoft Outlook SMTP account setup
- Microsoft Office setup
- Management and maintenance of all IT equipment
- Sourcing IT equipment
- Installation of new IT equipment
- User software installation
- IT software account management
- Setup of Desktop/laptop for new staff
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