Client Services Representative

1 week ago


Pretoria, Gauteng, South Africa Capitec Full time
Client Services Representative Job Description

We are seeking a highly motivated and skilled Client Services Representative to join our Business Bank team at Capitec. The ideal candidate will have a proven track record in building and maintaining strong client relationships, promoting business growth, and driving sales through cross-selling and upselling.

About the Role
  • The successful candidate will be responsible for identifying sales opportunities, providing solutions to customers, and contributing to the overall profitability of Business Bank.
  • They will also be expected to work closely with existing clients to build strong relationships, enhance engagement, and optimize their experience.
Requirements
  1. A minimum of 2-3 years' experience in a CRM environment, preferably in an FMCG, banking, or retail setting.
  2. Proven ability to identify sales or business opportunities and provide solutions to meet customer needs.
  3. Excellent communication and interpersonal skills, with the ability to influence and persuade clients.


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