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Academic Assistance Consultant

2 weeks ago

Durban, KwaZulu-Natal, South Africa MANCOSA Full time
About MANCOSA

MANCOSA is a reputable private higher education institution that offers quality education to students across South Africa.

Our mission is to provide accessible and affordable education that prepares students for success in their chosen careers.

Job Summary

The Student Support Consultant role is an exciting opportunity for individuals who are passionate about providing exceptional customer service and making a positive impact on students' lives.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Respond to student queries related to assessments
  • Offer guidance on assessment-related aspects
  • Collaborate with team members and stakeholders to resolve student queries
Requirements
  • Minimum 2 years' experience in a customer service-related environment
  • Excellent writing skills and attention to detail
What We Offer
  • Opportunity to work with a dynamic and growing organization
  • Chance to make a positive impact on students' academic journeys