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Defence Support Specialist
2 weeks ago
At Ligpos Ltd, we are seeking a highly skilled Defence Support Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring the operational readiness of our organisation to meet customer support and after-sales needs.
The purpose of this role is to define In-Service Support and After-Sales concepts and business models that meet customer requirements and facilitate business growth. Key responsibilities include:
- Concept Development: Define In-Service Support and After-Sales concepts and business models in collaboration with stakeholders.
- Model Implementation: Develop and implement In-Service Support models based on defined concepts and business models.
- Support Coordination: Coordinate the compilation, review, and approval of maintenance documentation, such as Component Maintenance Manuals.
- Test Environment Management: Ensure the continued availability of test environments needed for product repair and testing.
- Repair Process Implementation: Implement and maintain relevant repair processes.
In addition to these responsibilities, you will also contribute to the planning of repair spares and ensuring the availability of test equipment, as well as formulating support strategy and business models.
To succeed in this role, you will require:
- A strong drive towards ensuring customer satisfaction
- Strong business focus on realising profitable business within the support and after-sales domain
- Strong planning capabilities
We offer a nurturing environment where everyone is different yet shares the same goal – to help protect people. If you aspire to create and innovate while developing yourself in a challenging team setting, Ligpos Ltd may have the perfect conditions for you to grow.
