Branch Advisor

4 weeks ago

East London, Eastern Cape, South Africa FirstRand Bank Limited Full time

Job Summary

We are seeking a highly skilled Branch Advisor to join our team at FirstRand Bank Limited. As a Branch Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience when interacting with our bank.

Key Responsibilities

  • Provide personalized service to customers, ensuring that their needs are met and exceeded.
  • Identify opportunities to educate customers on our products and services, and provide solutions that meet their needs.
  • Work closely with colleagues to ensure that customer transactions are processed efficiently and effectively.
  • Contribute to the achievement of sales and service targets, and ensure that customer retention is maintained.
  • Adhere to our company's policies and procedures, and ensure that all interactions with customers are conducted in an ethical and professional manner.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work collaboratively as part of a team.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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