BPO IT Manager

3 days ago


Randburg, Gauteng, South Africa Business Capital Group Full time

At Business Capital Group, we are committed to delivering exceptional results for our clients through innovative technology and expertise. As an IT Team Director, you will play a critical role in leading our BPO and CX initiatives forward.

About the Role

We are seeking a highly skilled and experienced IT Team Director to oversee and manage our IT team within our BPO operations. The successful candidate will ensure seamless integration and maintenance of technology systems to support our business needs.

The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced environment. Key responsibilities include supervising and mentoring a team of IT professionals, fostering a collaborative work environment, and overseeing day-to-day IT operations.

Key Responsibilities:

  • Supervise and mentor a team of IT professionals, providing guidance, support, and conducting performance evaluations.
  • Foster a collaborative and productive work environment, encouraging professional growth and development.
  • Oversee the day-to-day operations of the IT department, including system maintenance, network management, and technical support.
  • Ensure all systems are operating efficiently, securely, and are up-to-date with the latest technologies.

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Relevant certifications (e.g., ITIL, PMP) are a plus.
  • Proven experience in an IT leadership role, preferably within a BPO or fast-paced environment.
  • Demonstrated expertise in managing IT teams and complex technical projects.

Benefits:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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