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Insurance Claims Specialist

1 month ago

Sandton, South Africa Neptune Full time

Welcome to an exciting opportunity at Neptune, where we're seeking a skilled Insurance Claims Specialist - Damage Assessment Expert.

With a strong focus on insurance claims and damage assessment, this role will challenge you to validate, adjust, and report on assigned claims while containing costs and ensuring fair settlements.

You'll be working in our Operations, Motor Claims area, reviewing and validating building & contents claims to determine legitimacy and extent of damage claimed. Assessing damage and estimating repair costs with the aim of keeping spend below predetermined targets is also key to your responsibilities.

We're looking for someone who can positively contribute to the claims saving and impact to loss ratio as stipulated in their performance contract. Your ability to verify policy coverage and limits, conduct on-site inspections, negotiate settlements, and know market trends will be invaluable.

This role requires you to ensure compliance with industry regulations and company guidelines. Identifying potential fraud or inflation of claims is also essential. You'll work closely with internal teams, including Risk Surveyors and Procurement, underwriters, and loss adjustors to ensure seamless communication and coordination.

As an expert in damage assessment, you'll need to stay up-to-date with the latest market trends and rates. You'll advise underwriters of claims revealing adverse risk features and support business with AI implementation as a business toolkit. Maintaining high levels of service to all stakeholders, communicating professionally, and responding to escalations within set timescales are crucial aspects of this role.

To succeed in this position, you should have experience in insurance claims, damage assessment, and cost containment. Your analytical and problem-solving skills, combined with your excellent communication and negotiation abilities, will enable you to excel in this challenging yet rewarding role.

We offer a competitive salary ranging from $80,000 to $120,000 per annum, depending on experience, as well as opportunities for professional growth and development. If you're passionate about insurance claims and damage assessment, and you're looking for a new challenge, apply now