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Head, Beneficiary Care Specialist
2 months ago
Business Segment: Personal Banking and Wealth Management
Location: Gauteng, South Africa
To implement the Beneficiary Care and Trust strategies and frameworks, taking full accountability for the management and performance of the division, while optimally solving for client needs and achieving Beneficiary Care and Trusts revenue targets and strategic objectives. To ensure that Beneficiary Care and Trusts is a profitable and sustainable entity which operates within defined risk parameters and adheres to regulatory and legislative requirements.
Key Responsibilities:
- Develop and implement Beneficiary Care and Trust strategies to drive revenue growth and client satisfaction.
- Lead a team of professionals to manage Beneficiary Care and Trust operations, ensuring high-quality service delivery and compliance with regulatory requirements.
- Collaborate with cross-functional teams to identify business opportunities and implement process improvements.
- Monitor and analyze key performance indicators to inform business decisions and drive growth.
Qualifications and Experience:
- Completed Matric and a Business Commerce Degree.
- 8 - 10 years of experience in a managerial position, preferably in the Fiduciary and Financial Services industry.
Key Skills:
- Strategic thinking and planning.
- Leadership and team management.
- Business acumen and financial management.
- Compliance and risk management.