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Stock Control and Risk Assessment Specialist
2 months ago
We are seeking a dedicated Stock Control and Risk Assessment Specialist to enhance our Sales Team's operations. This role is pivotal in overseeing and refining the inventory management processes across all manufacturing units.
Key Responsibilities:
- Inventory Management: Take charge of optimizing stock inventory processes, ensuring efficiency across all manufacturing units.
- Returns Reduction: Aim to minimize stock returns within the retail network to a target of 2%.
- Product Returns Oversight: Manage the return process effectively, ensuring customer satisfaction while implementing strategies to reduce returns.
- A Bachelor's degree in business administration, supply chain management, or a related discipline is preferred.
- 4-6 years of relevant experience in a similar capacity, ideally within a manufacturing or retail context.
- Exceptional organizational and communication abilities.
- Meticulous attention to detail.
- Ability to collaborate effectively with internal teams and cross-functional departments.
- Capacity to work both independently and as part of a team in a dynamic environment.
- In-depth understanding of returns management and inventory control processes.
1. Returns Management
- Design and implement effective processes for analyzing and managing returns and waste.
- Collaborate closely with internal teams to develop strategies aimed at controlling waste and returns.
- Coordinate with various departments to streamline return processes and resolve issues promptly.
- Create a comprehensive plan to optimize stock levels across all distribution centers.
- Oversee weekly forecasting with relevant stakeholders.
- Act as the primary contact for authorizing returns, assessing product conditions, and addressing customer inquiries.
- Clearly communicate return policies to customers, providing guidance as necessary.
- Analyze return trends to identify opportunities for improvement and reduction of return rates.
- Generate regular reports on return metrics and use insights to enhance customer satisfaction.
- Implement strategies to minimize returns with vendors and monitor progress.
- Negotiate return agreements with suppliers to ensure favorable outcomes.