Fraud Analyst

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa iKhokha Full time
Fraud Analyst Job Description

iKhokha is seeking a skilled Fraud Analyst to join our team in Durban. As a key member of our talent team, you will be responsible for identifying, investigating, and reporting on merchant fraud. Your expertise will directly impact our operations and protect our customers.

  • Conduct daily monitoring and investigation of alerts generated by anti-fraud screening tools.
  • Investigate reported findings from ABSA, PASA, and Nedbank.
  • Monitor and investigate suspicious activity in day-to-day escalations from various departments.
  • Use sound investigative skills and AML experience to investigate suspicious transactions and merchants.
  • Ensure legitimate merchants are not impacted while investigating and suspending transactions deemed to be an unacceptable AML risk.
  • Liaise with ABSA and Nedbank fraud teams regarding suspicious activity and investigations.
  • Report suspect/suspended transactions and merchants to the business and record them in relevant databases.
  • Assist law enforcement, ABSA, PASA, or schemes with reporting on requested merchant fraud.
  • Ensure the business is aware of their obligations towards AML, Fraud, and Anti-Bribery and Corruption.
  • Assist the Team lead in ensuring training content is up-to-date with latest industry standards.
  • Store digital evidence of staff training.
  • Make AML/FICA/Fraud risk-based decisions using all available data.

Requirements:

  • E-commerce degree or Forensic degree or Certificate in Anti-Money Laundering, Compliance Certificate, or Data Analytics related qualification.

Deal Breakers:

  • 3+ years in Fraud Investigations or Data Analytics.
  • Anti-Money Laundering.
  • Data Management.
  • Strong Analytical Skills.
  • FIC Act.
  • Risk Principles.
  • Attention to detail.

Clear understanding of:

  • Anti-Money Laundering regulations.
  • Banking transaction flows and processes.
  • Risk principles.
  • Scheme anti-fraud and AML requirements and processes.

Please note that this role requires a clear criminal, fraud, and credit check as part of the pre-employment screening process.

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