Luxury Retail Manager

3 days ago


Cape Town, Western Cape, South Africa Jewells Full time
About Us

Jewells is a leading luxury retail brand that combines modern design with an effortless take on casual luxury. Our mission is to make casual luxury feel personal, accessible, and approachable.

We achieve this through our immersive retail spaces, bespoke services like permanent jewellery, fine line tattooing, and curated piercing services, as well as our commitment to excellence in customer service.

We are seeking an Assistant Store Manager who will be a key support in the success of the store. The successful candidate will have a passion for luxury retail, excellent leadership skills, and the ability to drive sales and maximise profit.

The ideal candidate will have 2-3 years of experience in retail or luxury retail, with a focus on customer service and operations. They will be a team player who enjoys fostering collaboration and growth within the team, and have a results-driven mindset with a basic understanding of KPIs.

The Assistant Store Manager will be responsible for delivering world-class customer experiences, supporting the development of talent, and maximising operational efficiency. They will also assist with cost control and loss prevention, and communicate effectively with the team and Store Manager.

Key Responsibilities:
  • Deliver world-class customer experiences
  • Support the development of talent
  • Maximise operational efficiency
  • Assist with cost control and loss prevention
  • Communicate effectively

What We're Looking For:
  • 2-3 years of experience in retail or luxury retail
  • Strong leadership and communication skills
  • A team player with a results-driven mindset
  • Ability to work a flexible schedule
  • Passion for luxury retail and the Jewells mission


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