Operations Coordinator
1 month ago
The Faculty is a leading provider of online teaching services, dedicated to delivering high-quality education to students worldwide. Our team is passionate about creating a seamless learning experience, and we're looking for a skilled Operations Coordinator to join our ranks.
Job SummaryWe're seeking a highly organized and adaptable individual to oversee client-related tasks, maintain internal communication platforms, and ensure the smooth operation of our daily activities. As an Operations Coordinator, you'll play a vital role in ensuring our clients receive exceptional service and our team members have the support they need to excel.
Key Responsibilities- Client Coordination: Manage client-related tasks, ensuring all assignments are handled efficiently and communicated effectively to the relevant teams.
- Internal Communication: Maintain and update internal communication platforms, ensuring accurate and timely distribution of information.
- Operational Monitoring: Conduct daily checks on operations to ensure accuracy and address any issues promptly.
- Schedule Management: Review and adjust schedules as necessary, coordinating with team leads to ensure all needs are met.
- Leave Management: Process and approve leave requests, coordinating with team members to maintain seamless operations.
- Reporting: Prepare and deliver regular reports to management, highlighting key metrics and performance indicators.
- Leadership Support: Provide occasional leadership support, stepping into key roles as required to ensure continuity and efficiency.
- Experience: 2+ years in operations, scheduling, or coordination roles, preferably in a remote or client-facing environment.
- Skills: Strong organizational and communication skills, with proficiency in scheduling software and MS Office Suite.
- Flexibility: Willingness to step into various roles, including leadership or teaching, as needed.
- Education: A Bachelor's degree in business administration or a related field is preferred but not required with relevant experience.
Monday to Friday (08:00 - 17:00)
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