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Product Consultant
2 months ago
About the Role
We are seeking a highly skilled Product Specialist to join our team at FirstRand Bank Limited. As a Product Specialist, you will be responsible for providing specialist product advice to our customers.
Key Responsibilities
- Manage costs and expenses within approved budgets to achieve cost efficiencies.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.
- Cultivate and manage objective working relationships with various stakeholders, including end-users, subject matter experts, project managers, and senior staff members.
- Maintain expert knowledge on relevant legislative amendments and industry best practices, and provide proactive advice and solutions to relevant stakeholders.
- Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Implement and maintain sound business processes that minimize risk and deliver quality requirements specifications.
- Initiate and manage product research, data mining, and quantitative analysis to ensure sustainability and future competitive growth.
- Explore local and international markets for new products and trademarks to expand and strengthen our business's market position.
- Facilitate the conversion of knowledge and ideas into new or improved products, processes, and services.
- Manage own development to increase own competencies.
What We Offer
As a Product Specialist at FirstRand Bank Limited, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.