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Front Office Coordinator for Automotive Business

1 week ago

Pretoria, Gauteng, South Africa Hyundai Automotive South Africa Full time

About Our Team

Hyundai Automotive South Africa is a leading automotive dealership committed to delivering exceptional customer experiences.

This role is an exciting opportunity to join our team and contribute to our mission of customer satisfaction.

We seek a highly skilled and motivated individual to join our team as a Receptionist (Hyundai Wonderboom).

Main Objectives
  1. Deliver Exceptional Customer Experiences: Provide warm, friendly, and professional interactions with customers.
  2. Optimize Job Efficiency: Close all jobs on time, maintaining high-quality standards and ensuring smooth job flow.
  3. Accurate Cost Management: Apply accurate costing according to the flat rate manual, optimizing costs and resources.
  4. Internal Collaboration: Facilitate communication between service advisors and foremen, promoting collaboration and cooperation.
  5. Administrative Support: Handle various administrative responsibilities, including maintaining up-to-date records and performing other necessary tasks.
Key Competencies
  • Exceptional Customer Service: Provide personalized service, addressing customer needs and concerns.
  • Strong Problem-Solving Skills: Identify and resolve issues efficiently, minimizing delays and maintaining quality standards.
  • Effective Time Management: Meet deadlines, optimize time usage, and minimize delays.
  • Familiarity with Standard Office Software: Proficiency with standard office software and equipment.

Please note that we welcome applications from talented individuals who share our passion for customer satisfaction.