Insurance Services Advisor

5 days ago


Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full time
Job Description

This role involves providing high-quality service to customers, responding to their queries regarding insurance policies, and resolving any issues that may arise. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of the insurance industry.

Key Responsibilities
  • Respond to customer inquiries regarding insurance policies
  • Resolve customer complaints in a timely and professional manner
  • Work closely with colleagues to ensure seamless service delivery
  • Stay up-to-date with changes in the insurance industry
Requirements
  • Completed Matric
  • NQF 5 FAIS Qualification
  • 1 year (COP) – Certificate of Proficiency
  • RE05 and 120 FAIS credits
  • Higher Certificate in Short Term Insurance
Desirable Skills
  • Minimum of 2 years insurance industry experience
  • Minimum of 2 years call centre/telephone experience


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