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Retail Store Operations Manager

3 weeks ago

Pretoria, Gauteng, South Africa TFG (The Foschini Group) Full time

About TFG

We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

Our vision is to create the most remarkable omnichannel experiences for our customers. As a Store Manager with Fabiani, you'll be at the forefront of delivering exceptional customer service and driving sales growth through effective store operations.

Key Responsibilities:

  • Drive performance by implementing strategies to improve store KPIs (e.g. turnover, rewards, new accounts, visuals).
  • Manage stock losses to ensure shrinkage meets company standards.
  • Ensure the team executes operational excellence through a customer-centric mindset.
  • Generate high levels of motivation and commitment within the store.

Required Skills and Qualifications:

  • A Grade 12 qualification.
  • A relevant tertiary qualification would be advantageous.
  • 3 years Store Management experience.
  • Experience in driving sales to increase store profit.

Skills:

  • Ability to adapt to different customers and situations.
  • A high sense of urgency with demonstrated ability to work independently.
  • Outstanding leadership, interpersonal and communication skills.
  • Strong organizational, administration and planning skills.