Inbound Travel Industry Expert
6 days ago
Job Overview:
Phoenix Recruitment is currently seeking a results-driven Senior Travel Designer to join our dynamic team.
Key Responsibilities:
- Developing and maintaining strong relationships with Sales Agents
- Generating and growing sales by securing, costing, and presenting journeys in a timely manner
- Fostering and building strong relationships with sales agents to strengthen the bond and partnership, attending relevant familiarization trips with agents
- Delivering a speedy service to sales agents, ensuring efficient communication and meeting tight deadlines
- Liaising with the Reservations Manager on sales potential and any developments on the agent relationship for all bookings
Requirements:
- A Matric certificate
- Tertiary certification in Travel & Tourism / Hospitality
- At least 4-5 years' experience in the Inbound Travel market
- Senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry
- In-depth knowledge of Southern and East Africa
- Personal or educational travel experience is advantageous
- Knowledge of Mozambique, Mauritius and Seychelles, an added advantage
- Computer literacy (Microsoft Office: Outlook, Teams, Excel and Word)
- Working knowledge of TourPlan and WETU or similar booking/operating system
- Excellent attention to detail
- Dynamic, creative, organised and excellent communication skills
- The ability to thrive under pressure in a fast-paced environment with tight deadlines without compromising accuracy and prioritizing demands
- Problem-solving skills and maintaining high-quality output
- Highly detailed product knowledge vital for speed in presenting alternatives
- Strong financial skills, self-starter with high integrity level and ethical conduct
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