Technical Service Specialist

3 days ago


Cape Town, Western Cape, South Africa Absolute Cloud Solutions Full time

Welcome to Absolute Cloud Solutions, where we're passionate about delivering exceptional IT services. We're looking for an experienced IT Technician to join our team and help us provide top-notch technical support to our clients.

Job Description

This role involves working closely with our team to deliver high-quality technical solutions, troubleshooting complex issues, and implementing new technologies. As an IT Technician, you'll have the opportunity to work on a wide range of projects, from setting up Office 365 accounts to managing network security and firewalling.

Required Skills and Qualifications
  • Technical Skills:
  • - Experience with Office 365 accounts setup and administration in a cloud & hybrid environment
  • - Strong knowledge of network security and firewalling
  • - Ability to manage permissions in Active Directory and Office 365
  • - Proficiency in Active Directory group policy management
  • - Experience with managed services platforms (such as N-Able)
  • - Knowledge of managed WiFi access point configuration and management
  • - Familiarity with router configuration for data and voice services
  • - Advanced troubleshooting skills
  • Soft Skills:
  • - Excellent user relationship management skills
  • - Strong account relationship management skills
  • - Ability to manage third-party vendors
  • - Experience with project management
Our Corporate Culture

We're a dynamic and innovative company that values flexibility, hard work, and a warm, forgiving, and considerate approach to business. If you're a motivated and talented IT professional who shares our values, we'd love to hear from you.



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