IT Solutions Expert
3 days ago
Tando Business Solutions is seeking an experienced IT Solutions Expert to join our team.
Job DescriptionWe are looking for a skilled Software Support Professional to provide technical solutions and operational support.
- To test and implement application solutions, ensuring they meet the required standards.
- Provide operational support, including root cause analysis, incident management, problem-solving, change management, and service request handling, with a focus on achieving Service Level Agreements (SLAs).
- Collaborate with projects as needed, applying technical expertise to drive project success.
- Design and implement technical solutions, configuring systems to meet business requirements.
- Maintain vendor relationships, acting as a liaison when necessary.
- Offer technical guidance and advice to team members and junior colleagues.
- A relevant tertiary qualification.
- Experience with C# and associated development tools.
- Classic ASP and/or ASP.NET development experience.
- Proficiency in MS SQL Server, including Transact-SQL language skills.
- Familiarity with MS SharePoint and/or Kafka would be advantageous.
- Knowledge of REACT / Next.JS would be advantageous.
- Appreciation of Application Performance Management (APM) tools, such as Dynatrace, would be beneficial.
- Excellent communication skills, both written and verbal.
- Database Administration.
- IT Support Troubleshooting.
- Quality Management and Assurance.
- System Design.
- Systems Integration.
- Service Management Processes.
- Cyber Security Compliance.
- Cyber Security Customer Support.
- Cyber Security Strategy Management.
- Cyber Security Monitoring and Reporting.
- Vulnerability and Penetration Testing.
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