IT Solutions Expert

3 days ago


Cape Town, Western Cape, South Africa Tando Business Solutions Full time

Tando Business Solutions is seeking an experienced IT Solutions Expert to join our team.

Job Description

We are looking for a skilled Software Support Professional to provide technical solutions and operational support.

  • To test and implement application solutions, ensuring they meet the required standards.
  • Provide operational support, including root cause analysis, incident management, problem-solving, change management, and service request handling, with a focus on achieving Service Level Agreements (SLAs).
  • Collaborate with projects as needed, applying technical expertise to drive project success.
  • Design and implement technical solutions, configuring systems to meet business requirements.
  • Maintain vendor relationships, acting as a liaison when necessary.
  • Offer technical guidance and advice to team members and junior colleagues.
Requirements
  • A relevant tertiary qualification.
  • Experience with C# and associated development tools.
  • Classic ASP and/or ASP.NET development experience.
  • Proficiency in MS SQL Server, including Transact-SQL language skills.
  • Familiarity with MS SharePoint and/or Kafka would be advantageous.
  • Knowledge of REACT / Next.JS would be advantageous.
  • Appreciation of Application Performance Management (APM) tools, such as Dynatrace, would be beneficial.
  • Excellent communication skills, both written and verbal.
Key Skills
  • Database Administration.
  • IT Support Troubleshooting.
  • Quality Management and Assurance.
  • System Design.
  • Systems Integration.
  • Service Management Processes.
  • Cyber Security Compliance.
  • Cyber Security Customer Support.
  • Cyber Security Strategy Management.
  • Cyber Security Monitoring and Reporting.
  • Vulnerability and Penetration Testing.


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