Housekeeping Operations Manager

2 days ago


Johannesburg, Gauteng, South Africa Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is built on a culture of mutual respect, collaboration, and exceptional service. We are a team of dedicated individuals who strive to create unforgettable experiences for our guests. At Four Seasons, we believe that the best way to deliver exceptional guest experiences is through a world-class employee experience and company culture.

About the Role:

We are seeking a highly motivated and service-minded individual to join our Housekeeping Team as an Assistant Housekeeping Manager. As a key member of our team, you will be responsible for ensuring that our high standards of cleanliness and service are consistently met.

Key Responsibilities:

  • Lead a team of housekeeping staff to ensure that all guest rooms and public areas are cleaned and maintained to the highest standards.
  • Develop and implement effective cleaning schedules and procedures to ensure efficient use of resources.
  • Collaborate with other departments to ensure seamless delivery of services and high levels of guest satisfaction.
  • Monitor and report on quality and service standards, identifying areas for improvement and implementing changes as needed.
  • Provide coaching and training to housekeeping staff to ensure they have the skills and knowledge needed to deliver exceptional service.

What We Offer:

As a member of our team, you will have access to a robust benefit plan, opportunities for career growth and development, and the chance to work with a global brand that is committed to excellence.

About Four Seasons Hotel, The Westcliff, Johannesburg:

Our hotel is a stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighborhoods of the Parks. We are a team that is built on mutual respect, collaboration, and exceptional service. We seek a highly motivated and service-minded individual to join our Housekeeping Team as an Assistant Housekeeping Manager.

Requirements:

The successful candidate will possess excellent leadership and communication skills, with the ability to motivate and coach a team to deliver exceptional results. They will also have a proven track record of maintaining high standards of quality and service, with a focus on continuous improvement.

EOE:

We welcome applications from all qualified candidates, including those with disabilities.



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