Tour Operating Specialist
2 days ago
&Beyond is a leading travel company that prioritizes guest experience and sustainability. Our team members are passionate about making a significant contribution to our success.
**Job Summary:**
We are seeking an experienced Tour Operating Specialist to join our team. The successful candidate will be responsible for designing unique leisure itineraries for groups, ensuring they meet budget needs, and managing reservations and booking processes from quote to finalization.
**Key Responsibilities:**
- Develop and implement creative group touring programs that exceed client expectations.
- Collaborate with colleagues and agents to deliver exceptional service to guests.
- Utilize Tourplan or similar booking systems to manage reservations and bookings efficiently.
- Maintain strong relationships with suppliers and ensure seamless communication throughout the process.
- Uphold &Beyond values: Care of people, Care of land, and Care of wildlife.
**Knowledge and Skills:**
- Proven track record of delivering exceptional service to clients in a tour operating environment.
- Strong understanding of geographical, logistical, and product knowledge of South Africa, Botswana, Tanzania, and Kenya.
- Excellent English language skills (spoken and written) and ability to communicate effectively with colleagues and clients.
- Time management, attention to detail, and negotiation skills to drive sales and revenue growth.
- Calm and professional manner when servicing clients and resolving issues.
**Requirements:**
- Minimum 3 years of experience in tour operating, preferably in group touring.
**Compensation Package:** We offer a competitive salary of approximately $60,000 per annum, depending on experience and qualifications.
**What We Offer:**
- Opportunity to work with a dynamic and growing company in the tourism industry.
- Professional development and training opportunities to enhance your skills and knowledge.
- A collaborative and supportive work environment.
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