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Liability Claims Handler: Complex Matters

1 week ago

Cape Town, Western Cape, South Africa Santam Insurance Full time
Job Description:

This role involves handling complex matters, driving housekeeping measures, process compliance, governance, and handling escalations.

Key Responsibilities:
  • Liaising with clients and third parties
  • Conducting detailed investigations on negligence and quantum
  • Attending to escalations from clients and third parties
  • Liaising with brokers, administrators, underwriting, and other relevant parties
Requirements:

To be successful in this role, you will require:

  • Comprehensive knowledge of Santam processes
  • Aptitude for negotiating and getting agreement
  • Excellent communication skills