Customer Loyalty Officer
4 days ago
Nubia Consulting is seeking a Customer Loyalty Officer to join our team. In this role, you will be responsible for leading the retentions team, developing and executing data-led retention tactics, and collaborating with sales managers to analyze program performance.
Responsibilities- Lead the retentions team to drive customer retention initiatives.
- Develop and maintain quality improvement programs and offboarding processes.
- Produce monthly reports on program performance and compile reports for sales managers.
- Implement targets relating to productivity and quality, including engaging in new features and product launches.
To be successful in this role, you will need:
- A degree or diploma in a relevant field.
- Experience in retentions, sales operations, customer experience, customer support, and consumer marketing.
- Knowledge of churn reduction tactics, acquisition and re-contracting campaigns, data analysis, and vendor management.
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Software Engineer Position
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeAbout Customer Loyalty Consultants">Customer Loyalty Consultants (CLC) is a dynamic and forward-thinking company based in Gauteng, committed to delivering excellence in the Short-Term Insurance Industry.We pride ourselves on innovation, professionalism, and a commitment to our clients' success. Our DevOps Department is seeking an Intermediate Systems...
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Insurance Team Supervisor
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeJob OverviewWe are seeking a skilled Claims Team Leader to join our dynamic team at Customer Loyalty Consultants.The successful candidate will be responsible for assisting with the daily running and management of the Division, ensuring that Service Level Agreements are met as per Binder Agreements.
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HR Business Partner
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeCustomer Loyalty Consultants is a leading provider of services in the Short-Term Insurance Industry. We strive to deliver exceptional results, driven by innovation, professionalism, and a client-centric approach.Job Description:The successful candidate will be responsible for:Administering employee benefits, including leave management and policy...
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Talent Acquisition Specialist
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeAt Customer Loyalty Consultants, we are dedicated to delivering excellence in the Short-Term Insurance Industry. As a dynamic and forward-thinking company, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.Position Overview:We are seeking an HR Generalist to join our team, responsible for carrying out...
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Claims Team Leader
9 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeCLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently hiring a Claims Team Leader to join our...
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Risk Management Coordinator
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeRequirementsTo be considered for this role, you must have:A Grade 12 certificate or equivalent Level 4 qualification issued by SAQAA clear Credit and Criminal RecordShort-Term Insurance Claims experience in Personal and Commercial LinesRelevant FAIS Credits & FAIS RE5 (compulsory)Computer Literacy – MS Office: Word, Excel, OutlookReliable transportA...
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Loyalty and Benefits Experts
6 hours ago
Centurion, Gauteng, South Africa Rehab Group Full timeLoyalty and Benefits ExpertWe are seeking a highly skilled Loyalty and Benefits Expert to join our team. As a key member of the AVBOB Member Rewards programme, you will be responsible for addressing member inquiries, resolving queries, and enhancing customer satisfaction through timely communication and engagement.Main Responsibilities:Support the Member...
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HR Generalist
9 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeCLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.POSITION INFO :Job Description Overview :We are recruiting for...
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Workforce Development Coordinator
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeAs a key member of our team, the successful candidate will play a vital role in driving excellence in the Short-Term Insurance Industry.Key Responsibilities:The ideal candidate will be responsible for:Carrying out responsibilities in the following functional areas:Benefits administration, including leave management and policy implementation.Employee...
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Short-Term Insurance Leader
6 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeKey ResponsibilitiesAs a Claims Team Leader, you will be responsible for:Assisting with the daily running and management of the DivisionEnsuring that Service Level Agreements are met as per Binder AgreementsManaging claims consultants to ensure efficient service levels to internal and external clientsPreparing and analysing claims management reports
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Intermediate Systems Developer
9 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeCLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.CLC is currently hiring an Intermediate Systems Developer...
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Back-end Developer Opportunity
5 hours ago
Centurion, Gauteng, South Africa Customer Loyalty Consultants Full timeResponsibilities:">As an Intermediate Systems Developer, you will focus on developing all server-side logic, defining and maintaining the central database, and ensuring high performance and responsiveness to requests from the front end.You will also be responsible for integrating the front-end elements built by co-workers into the application.A basic...
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Customer Liaison Officer
3 weeks ago
Centurion, Gauteng, South Africa Fusion Personnel Full timeJob Overview:Customer Liaison Officer to manage customer interactions, ensure smooth service experiences and uphold high customer satisfaction standards. This role involves handling inquiries, coordinating repairs and acting as a bridge between customers, technicians and the service center team. The officer will also address customer escalations and drive...
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Customer Relations Officer
1 day ago
Centurion, Gauteng, South Africa Evetech Full timeApply for Customer Relations Officer PositionWe are looking for innovative, hard-working, and talented individuals that are keen for exciting challenges and opportunities to help drive our vision as the leading IT and gaming retailer in South Africa.Job Title:Customer Relations OfficerJob Type:Full TimeDepartment:SupportNo. of Vacancies:2Minimum...
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Customer Service Representative
1 day ago
Centurion, Gauteng, South Africa WNS Full timeCompany OverviewWNS Global Services Inc. is a global Business Process Management (BPM) leader that offers business value to its clients by combining operational excellence with deep domain expertise in key industry verticals.Globally, the group's professionals serve across delivery centers in multiple countries worldwide.The company has been in operation...
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Outbound Customer Service Manager
1 day ago
Centurion, Gauteng, South Africa WNS Full timeAbout UsWNS Global Services Inc. is a global Business Process Management (BPM) leader that provides end-to-end business solutions to clients worldwide.We combine operational excellence with deep domain expertise in key industries to deliver exceptional value to our clients. Job DetailsJob Title: Client Support AgentPrimary ObjectiveThe primary goal of this...
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Customer Service Team Lead
2 days ago
Centurion, Gauteng, South Africa Aim Personnel Full timeJob OverviewAim Personnel is seeking a highly skilled Customer Service Team Lead to manage our call centre operations in Midrand. As a senior leader, you will be responsible for driving customer satisfaction and ensuring seamless communication between customers and our team.Key ResponsibilitiesLead a team of customer service representatives to achieve...
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Customer Service and Sales Lead
4 days ago
Centurion, Gauteng, South Africa The Building Company Full timeAre you looking for a challenging and rewarding career opportunity?As a Customer Service and Sales Lead, you will be responsible for leading a team of sales professionals and driving sales growth through strategic planning and execution.Key ResponsibilitiesDevelop and implement sales strategies to achieve business objectives.Mentor and coach sales team...
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Customer Service and Sales Specialist
2 days ago
Centurion, Gauteng, South Africa Rochester Furniture LTD. Full timeOur Team: We are a dedicated and passionate team at Rochester Furniture LTD., committed to delivering exceptional customer experiences and driving business success.We are seeking a talented Sales Rep to join our team, contributing to our mission of providing top-notch service and quality products to our customers.Responsibilities:Develop and execute sales...
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Senior Brand Officer
6 hours ago
Centurion, Gauteng, South Africa Road Accident Fund Full timeJob DescriptionThe Road Accident Fund is seeking a talented Senior Brand Officer to lead our brand management efforts in Gauteng. As a key member of our team, you will be responsible for developing and implementing effective brand strategies that drive consumer engagement and loyalty.About the PositionDevelop and execute comprehensive brand plans that align...