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Engineering Aftersales Professional
1 week ago
The Engineering Aftersales Professional will play a critical role in supporting our clients by providing expert technical assistance and guidance. This is an ideal position for a skilled engineer with a strong background in project engineering and customer services, seeking a challenging opportunity that leverages their knowledge and experience.
Key Responsibilities:
- Handle client queries and resolve technical issues promptly and professionally
- Provide expert advice and guidance on engineering products and processes
- Collaborate with cross-functional teams to drive business development and improve customer satisfaction
- Develop and implement process improvements to enhance efficiency and effectiveness
- Lead and motivate teams to achieve common goals and objectives
Requirements:
- Bachelor's degree in Mechanical Engineering or a related field
- 4+ years of experience in engineering/project engineering and aftersales/customer services
- Excellent problem-solving and communication skills
- Strong understanding of engineering principles and industry-specific regulations
- Proficiency in Microsoft Office applications (Word, Excel, Project)
- Familiarity with engineering software and tools used in design and maintenance of engineering products
- Leadership and team management skills
