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Sales Support Consultant

2 weeks ago

Durban, KwaZulu-Natal, South Africa Infinity Brands Full time

Sales Support Consultants play a crucial role in driving sales growth and improving store profitability at Infinity Brands.

In this role, you will be responsible for supporting the franchise system of various organizations and identifying profitable franchises.

The ideal candidate will have excellent communication and interpersonal skills and the ability to work effectively in a team environment.

Responsibilities include:

  • Providing sound advice to increase store profitability and performance through analysis of product movement and suggestion of sales improvements.
  • Logging calls for issues that may occur and documenting critical incidents and franchise issues.
  • Reporting and providing vital information to the operations manager regarding stores, including LSM market, trading patterns, basket values, growth, projected sales, and staff performance.

In return, you can expect a dynamic and challenging role where you will be part of a dedicated team working towards common goals.

Key Performance Areas:

  1. Store and Franchise Compliance
  2. Reporting
  3. Training and Development
  4. Stock Management
  5. Effective Teamwork and Self Management

Requirements:

  • Proven experience as a field or service consultant.
  • Experience in customer service.
  • Knowledge of business processes and functions.
  • Strong analytical ability.
  • Valid driver's license.
  • Own roadworthy vehicle.
  • Degree in business management and/or operations.