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Client Services Coordinator

1 week ago

Durban, KwaZulu-Natal, South Africa GLS Supply Chain Equipment Full time
About the Role

As a Client Services Controller at GLS Supply Chain Equipment, you will be responsible for providing exceptional client service and support.

You will act as a liaison between clients and our internal teams, ensuring that all queries and issues are resolved promptly and efficiently.

This role requires excellent communication skills, both written and verbal, as well as a passion for delivering high-quality client services.

Responsibilities
  • Manage client transactions and resolve any issues or queries that arise.
  • Provide product and service information to clients.
  • Compile and present regular reports on key performance indicators (KPIs) and service level agreements (SLAs).
  • Maintain strong relationships with clients through proactive issue resolution and effective communication.