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Remote Community Manager
1 week ago
SAWOO is a dynamic, remote-first company that specializes in building and running professional communities for decision-makers in medium and large companies. We operate websites, LinkedIn and WhatsApp channels, and organize physical and virtual network meetings, conferences, podcasts, and other networking opportunities for our community members.
Key ResponsibilitiesYou will be responsible for supporting our communities and team by handling essential tasks that ensure smooth community operations. This includes maintaining LinkedIn and email-based workflows, assisting with community management tasks, and contributing to acquiring new members for our communities and sparking engagement.
Your specific tasks will include:
- Developing and implementing strategies for acquiring new community members and promoting engagement.
- Maintaining our community member database (CRM) and ensuring accurate and up-to-date information.
- Creating and scheduling posts on LinkedIn to engage with our audience and promote our communities.
- Providing exceptional customer service to our community members through timely and effective responses to inquiries and comments.
To succeed in this role, you should possess:
- A minimum of 2 years of professional experience in a relevant field, such as office administration, customer support, or community management.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and community members.
- Strong analytical and problem-solving skills, with the ability to adapt to changing situations and priorities.
We offer a range of benefits that support your personal and professional growth, including flexible working arrangements, opportunities for training and development, and a collaborative culture that values teamwork and innovation.
