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Automotive Service Consultant

1 week ago

Randburg, Gauteng, South Africa Hyundai Automotive South Africa Full time

Key Accountabilities:

The Client Relations Specialist will be responsible for managing client interactions, ensuring a seamless experience and driving customer loyalty.

Main Tasks:

  1. Determine accurate costing and adherence to the company's pricing policy.
  2. Capture and update customer information efficiently, including job cards and vehicle data.
  3. Organize and control work-in-progress reports, monitoring vehicle movements effectively.
  4. Establish effective communication channels with customers, delivering updates on vehicle status.
  5. Promote upsell items, securing authorizations as necessary.
  6. Implement efficient deposit management practices, adhering to policies for cash sales exceeding R 5,000.

Qualifications and Skills:

We look for candidates with outstanding interpersonal skills, proficient in handling cash transactions, and adept at maintaining organized records.