Clinical Assistant Pharmacist
3 days ago
The role of a Pharmacist Assistant is to provide pharmaceutical care services, performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). The primary focus is on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.
Key Responsibilities:
- Interact with customers in a professional manner and maintain strict confidentiality within SOP and agreed timelines.
- Administration of scripts and/or any other claiming/capturing related procedure.
- Accurate and complete handling of all profiles worked on.
- Interact with healthcare professionals where needed.
- Problem-solving and follow-up of queries.
Other Duties:
- Interact with customers via telephone or other means regarding medication and healthcare services.
- Accurate capturing of scripts received at the Central Pharmacy centre.
- Handling of queries regarding prescriptions.
- Patient profile management.
- Assist with chronic authorizations.
- Liaison with all other departments.
Required Knowledge and Skills:
- SAPC and relevant legal knowledge.
- Sound knowledge of the chronic authorization process and procedures.
- Customer service-oriented.
- Ethical working practice and compliance.
Education and Experience:
- Further Education and Training Certificate Pharmacist Assistance (Essential).
- Minimum 1 year in the role of Pharmacist Assistant Post Basic.
We encourage people with disabilities to apply. All positions will be filled in accordance with our Employment Equity plan.
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