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Windows Desktop Support Engineer

2 weeks ago

Randburg, Gauteng, South Africa K2 Staffing, LLC Full time
Job Overview

This is an exciting opportunity to join our client's dynamic team as an Offshore/Remote IT Helpdesk Support Level II. You will be responsible for delivering top-notch IT support services and contributing to the success of the organization.

Main Responsibilities:
  • Offer expert technical assistance to clients via phone, email, or chat.
  • Manage and troubleshoot technical issues with Windows desktops and servers.
  • Collaborate with the team to ensure seamless delivery of services.
Required Qualifications:
  • At least three years of experience in a similar IT support role.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Familiarity with industry-standard IT tools and software.