Desktop Engineer
7 days ago
This is a great opportunity to join our dynamic team as a Desktop Engineer. In this role, you will be responsible for installing, configuring, and maintaining desktop computers, laptops, and mobile devices.
You will also provide technical support to users across the organisation and work closely with our IT Manager to ensure that all technical issues are resolved promptly and efficiently.
The ideal candidate will have excellent problem-solving skills and the ability to communicate effectively with diverse teams.
Key Responsibilities- Install, configure, and maintain desktop computers, laptops, and mobile devices
- Provide technical support to users across the organisation
- Support Microsoft Windows operating systems and standard applications
- Manage user accounts, passwords, and permissions
- Perform first-level firewall support
- Grade 12 (NQF4) or equivalent qualification
- CompTIA A+ and N+ certifications (or equivalent recognised IT technical qualifications)
- MCSA (Microsoft Certified Solutions Associate) or equivalent certifications
- IT Security related Certification (desirable)
- ITIL Foundation or related certification (desirable)
- Experience in the medical industry preferred
- Good problem-solving skills for hardware, software, and system issues
- Clear communication skills for helping users and working with different teams
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