Assistant Director of Product Development

5 days ago


Cape Town, Western Cape, South Africa City Sightseeing South Africa Full time

As Business Operations Manager at African Family Safaris & Tours, you will play a crucial role in shaping our family-focused safari experience.

We are part of the renowned City Sightseeing group, operating Hop-on Hop-off bus tours in Cape Town and Johannesburg.

Key Responsibilities

Assist the marketing team in setting up our product range, securing top-notch rates for families and luxury safari enthusiasts.

Create engaging social media content with our digital social media coordinator, upgrade our website, integrate Safaribookings.com, and implement custom itinerary builder software.

Develop valuable resources like guides, ensure seamless real-time availability checks, and explore novel opportunities through domain analysis.

Daily Duties

Work closely with the Manager to manage products, facilitating supplier interactions and refining our offerings.

Engage in e-commerce development, contracting, promotions, and offer creation – think honeymoons, combos, and more.

Oversee familiarization trips, coordinate operational logistics, craft customized itineraries, and refine our digital presence.

Stay on top of market insights, sales performance, supplier partnerships, and analytics – keeping us ahead of the curve.

Essential Qualifications
  • Aptitude for precision and strong work ethic
  • Cutting-edge technical prowess
  • Effective teamwork and collaboration
  • Superior time management and prioritization skills
  • Adaptability in fast-paced environments
  • Entrepreneurial spirit and drive
  • Passion for product, operations, and customer relations
  • Strong interpersonal and written/oral communication skills
  • Integrity and discretion
  • Pressure resilience and high motivation
  • Regional destination expertise and continuous learning commitment
  • Ambitious professional seeking growth in customer-centric industries
  • Proven contract understanding and negotiation skills
  • Enhanced creative capacity and database acumen
  • Mandatory local industry insight
  • Established entrepreneurial experience in travel management


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