Property Administration Team Lead

22 hours ago


Port Elizabeth, Eastern Cape, South Africa Level-Up Full time
Job Description

We are seeking a highly skilled Property Administrator to join our team as a Team Lead. This is an exciting opportunity for a professional with experience in property administration, billing, and collections.

About the Role

The successful candidate will be responsible for supervising and planning the billing and collections operations, ensuring timely and accurate invoicing, and maintaining effective working relationships with customers and facility managers.

This role requires strong leadership skills, excellent communication abilities, and the ability to prioritize tasks and manage multiple projects simultaneously.

Key Responsibilities
  • Billing Operations: Oversee and streamline billing processes, ensure month-end closing of the billing group functions, and maintain quality assurance for all processes.
  • Tenant Relations: Provide excellent customer service to external and internal customers, resolve disputes related to payment of outstanding balances due, and review monthly delinquency notifications to the operations team.
  • Portfolio Management: Manage a portfolio of buildings, encompassing administrative functions from lease onboarding to accountants payable and cash book reconciliation.
  • Team Leadership: Supervise and train clerical staff, assist with special projects, and provide weekly/monthly detailed collection status to management.
Requirements
  • Education: Grade 12; Relevant diploma in property management field advantageous.
  • Experience: 2-3 years in a similar role; Property industry and utilities experience essential; Minimum junior level management experience.
  • Skills: Intermediate Excel skills; Experience in customer service; SAGE/MDA experience advantageous.
Estimated Salary Range

$60,000 - $80,000 per annum, depending on location and experience.


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