QA Consultant for Insurance

7 days ago


Centurion, Gauteng, South Africa iMasFinance Full time
Job Summary

We are seeking a highly skilled Quality Assurance Consultant to join our team at iMasFinance. As a Quality Assurance Consultant, you will play a key role in ensuring that our short term insurance operations are carried out efficiently and effectively.

Your primary responsibility will be to conduct quality checks and assessments to identify areas for improvement. You will work closely with employees and line management to implement changes and ensure compliance with regulatory requirements.

In addition to your technical skills, you will need to have excellent communication and interpersonal skills to work effectively with colleagues and stakeholders.

If you are passionate about quality assurance and want to make a meaningful contribution to the short term insurance industry, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Conduct quality checks and assessments to identify areas for improvement.
  • Work closely with employees and line management to implement changes and ensure compliance with regulatory requirements.
  • Conduct call evaluations and provide comprehensive feedback to employees and line management.
  • Ensure compliance adherence and assist line management with solutions to improve service delivery.


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