Logistics Operations Manager

2 months ago

Cape Town, Western Cape, South Africa ATripleA Recruitment and Temps Full time
Logistics Manager Job Description

At ATripleA Recruitment and Temps, we are seeking a highly skilled Logistics Manager to oversee our transportation and inventory operations. The successful candidate will be responsible for ensuring the efficient movement of goods and materials, while minimizing costs and maximizing customer satisfaction.

Key Responsibilities:
  • Inventory Management: Develop and implement strategies to optimize inventory levels, ensuring sufficient stock is available for delivery while minimizing excess inventory.
  • Training and Development: Design and deliver training programs for drivers and logistics staff to enhance their skills and ensure compliance with company policies and safety regulations.
  • Risk Management: Identify potential risks in the logistics process and develop strategies to mitigate them, ensuring business continuity and minimizing disruptions.
  • Customer Satisfaction: Monitor and ensure high levels of customer satisfaction by maintaining delivery accuracy and timeliness, and addressing any issues promptly.
  • Contingency Planning: Develop and execute contingency plans to handle logistics disruptions due to unforeseen circumstances, such as natural disasters or supply chain interruptions.
  • Performance Metrics: Establish key performance indicators (KPIs) for logistics operations and regularly review performance against these metrics, making data-driven decisions to improve efficiency and effectiveness.
  • Regulatory Compliance: Ensure compliance with all relevant local, national, and international regulations, including transportation and environmental laws, to maintain a strong reputation and avoid penalties.
  • Resource Allocation: Efficiently allocate resources, such as vehicles and personnel, to meet operational demands, minimizing waste and maximizing productivity.
  • Collaboration: Work closely with other departments, such as sales, procurement, and production, to ensure seamless integration of logistics activities and achieve business objectives.
  • Staff Development: Conduct regular performance reviews of logistics staff, providing feedback and guidance for improvement, and identifying opportunities for growth and development.
  • Customer Returns: Manage the process for handling customer returns and reverse logistics, ensuring a smooth and efficient experience for customers.
  • Fleet Management: Provide regular fleet reports, monitor truck trackers, and report non-conformances, ensuring the maintenance and upkeep of vehicles and equipment.
  • Cost Optimization: Monitor and control transportation costs, including fuel consumption, maintenance expenses, and vehicle repairs, to optimize budget allocation and minimize waste.
  • Maintenance Scheduling: Oversee maintenance schedules for vehicles and forklifts, coordinating repairs and inspections to minimize downtime and ensure equipment is in good working order.
Requirements:
  • Education: Bachelor's degree in logistics, supply chain management, business administration, or a related field.
  • Experience: Proven experience as a Logistics Manager or in a similar role, typically 5+ years.
  • Skills: Familiarity with warehouse management and inventory control practices, strong understanding of logistics and supply chain management principles, proficiency in route planning, fleet management, and vehicle maintenance, and knowledge of safety regulations and compliance standards.

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